Terms of use

Who may hold an account

Accounts are for adults: parents and guardians (Family accounts), players aged 18 or over keeping their own record (Player accounts), coaches and organisations. A player under 18 has their profile created and managed by a parent or guardian on a Family account. If you are under 18, ask a parent or guardian to set up your profile rather than registering yourself. If we learn that someone under 18 has opened an account, we close it.

Creating a player profile

When you create a profile for a player who is not you, you confirm that you are their parent or guardian, or that you have the guardian's permission. That includes permission to upload photos and video of the player, and for approved organisations to find the player as our privacy policy describes. Do not create a profile for a child without it. The family can stop organisations finding a player at any time from the player's profile.

What you may upload

Footage and documents about the player's sport: clips of them playing, an introduction, scorecards, certificates and testing results. Before you upload a clip, make sure that everyone who can clearly be seen or heard in it is happy to be in it (for a child, their parent or guardian), and that filming was allowed where it was taken.

Do not upload:

• Footage of anyone who has not agreed to appear in it
• Anything sexual, violent, hateful or degrading
• Anything that shows where a child lives or their daily routine
• Material you do not have the right to share
• Medical records, injury or doctor's reports, or anything else about someone's health

Organisations

Schools, academies, clubs, franchises and unions are checked by us before their account can see any player. An approved organisation may use what it sees only to find, follow and develop players. It must not:

• Contact a child directly. Go through their parent or guardian, or their coach
• Download, record, copy or share a player's clips, photos, reports or details outside The All Rounder
• Use a player's information for marketing, or pass it to anyone else
• Let anyone outside the organisation use its account

We may withdraw an organisation's approval, and with it its access to players, if it breaks these rules.

A player's family can see which organisations have opened the player's profile, and how often, as well as which have marked it. An organisation that does not want that should not open profiles.

Coaches

A coach linked to a player can log their matches, write reports and upload clips. Keep reports about the player's sport and development, and remember the player and their family read them. The same rules on footage apply: nothing downloaded, recorded or shared outside the app.

We do not employ, vet or vouch for coaches. Satisfy yourself about anyone you send a child to, and tell us at info@theallrounderza.co.za about any coach or organisation whose behaviour worries you.

Reporting and removal

Any signed-in person can report a clip or a profile from the page it appears on, or write to info@theallrounderza.co.za. We review reports and remove anything that breaks these terms, and we may suspend or close an account that does. If a parent or guardian withdraws consent for a player, we remove that player's profile and media.

Who owns what

What you upload stays yours. You give us permission to store it and to show it to the people the app is designed to show it to: the player's family and linked coaches, and approved organisations unless the family has switched that off. We do not license it to anyone else.

Sessions booked through the app

A booking, or a pack of sessions, is an arrangement between you and the coach. We publish the coach's availability and pass on the booking. Where a coach takes card payments, we collect the payment on the coach's behalf through our third party payment provider, keep a service fee agreed with the coach, and the rest goes to the coach. Subscriptions to The All Rounder itself are separate, and are covered by our billing, cancellation and refund policy.

Availability

We do our best to keep the service running and the records intact, but we provide it as it is. Keep your own copy of anything you cannot afford to lose; you can download your data from your account page.

Closing your account

You can close your account at any time from your account page. Your personal details are removed. Records you created about other people, such as a player's innings or a report, stay with that player, since they form that player's record rather than yours. Payment records and invoices are kept for five years, as tax law requires.

Which law applies

South African law. How we handle personal information is set out in our privacy policy.